Cost behavior in e-commerce firms

Abstract We conduct empirical research on the flexibility of operating costs e-commerce firms. With an international sample firms from different European countries, we find that have a cost structure than traditional retail firms, with lower share labor and goods sold, but higher other costs. While no significant behavior in sold between two types are more flexible adjusting when activity decreases. Results robust to models, estimations methods samples. The relies costs, creates qualified jobs wages retail, additional exposure uncertainty for employees.